Terms of service

Absolutely. For the Shopify store, the Terms of Service should cover purchases, payments, product information, shipping, returns, intellectual property, website use, liability, and applicable law. Here's a version tailored to Beluga rather than generic Shopify boilerplate.

Terms of Service

Overview

Welcome to Beluga. These Terms of Service govern your use of our website and your purchase of products from Beluga.

Throughout these Terms, the terms "Beluga," "we," "us," and "our" refer to Beluga. The terms "you" and "your" refer to any visitor, customer, or user of our website.

By visiting our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website or services.

1. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with the operation, security, or functionality of our website.

2. Products and Product Information

Beluga makes reasonable efforts to display our jewelry, accessories, colors, materials, dimensions, and product details as accurately as possible.

However, colors and appearance may vary slightly depending on your device, screen settings, lighting, photography, and the natural characteristics of certain materials.

Because some of our jewelry incorporates natural or individually produced materials, slight variations in color, shape, texture, size, or finish may occur. These variations are part of the product's individual character and are not necessarily considered defects.

We reserve the right to modify or discontinue products at any time without prior notice.

3. Pricing

All prices displayed on our website are subject to change without notice.

We make every effort to ensure that product descriptions and prices are accurate. However, errors may occasionally occur.

If we discover an error affecting your order, we reserve the right to correct the error and, when appropriate, contact you regarding your order.

Applicable taxes and shipping charges may be added during checkout.

4. Orders

Submitting an order does not necessarily constitute final acceptance of that order.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

  • Suspected fraud or unauthorized transactions

  • Incorrect pricing or product information

  • Product availability issues

  • Payment problems

  • Orders that appear intended for unauthorized resale

  • Violations of these Terms of Service

If we cancel an order after payment has been processed, we will issue an appropriate refund to the original payment method.

5. Payments

You agree to provide current, complete, and accurate billing and payment information when making a purchase.

Payments are processed through the payment methods available at checkout.

Beluga does not guarantee that every payment method will always be available and may add, remove, or modify available payment options.

6. Shipping and Delivery

Orders are shipped according to the shipping options and estimated delivery times presented on our website or during checkout.

Delivery dates and transit times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, holidays, customs, or other transportation disruptions.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Additional shipping terms may be provided in our Shipping Policy.

7. Returns and Refunds

Eligible purchases may be returned within 14 days of delivery, subject to the conditions described in our Return & Refund Policy.

Items must generally be unworn, unused, and returned in their original condition and packaging.

Certain products, including earrings and pierced jewelry, personalized or custom products, gift cards, and final-sale merchandise, may not be eligible for return.

Please review our complete Return & Refund Policy before requesting a return.

8. Jewelry Care and Normal Wear

Jewelry naturally experiences wear over time.

Exposure to water, chemicals, perfumes, cosmetics, lotions, sweat, humidity, improper storage, impact, and other environmental factors can affect the longevity and appearance of jewelry.

Customers are responsible for following any care recommendations provided by Beluga.

Normal wear, tarnishing, scratches, discoloration caused by use or exposure, accidental damage, or damage resulting from improper care are not considered manufacturing defects unless otherwise required by applicable law.

9. Promotions and Discount Codes

From time to time, Beluga may offer promotions, discount codes, special pricing, or other offers.

Unless otherwise stated:

  • Promotions cannot be combined.

  • Discount codes have no cash value.

  • Promotions may have expiration dates or eligibility requirements.

  • Discounts cannot generally be applied retroactively to previous purchases.

We reserve the right to modify or discontinue promotions at any time, subject to applicable law.

10. Intellectual Property

All content appearing on the Beluga website—including our brand name, logos, product photography, graphics, designs, text, videos, website content, and other creative materials—is owned by or licensed to Beluga and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, sell, exploit, or commercially use our content without prior written permission.

11. User Content and Reviews

If you submit reviews, photographs, comments, feedback, or other content to Beluga, you represent that you have the right to provide that content and that it does not violate the rights of another person or entity.

You may not submit unlawful, abusive, fraudulent, defamatory, misleading, or otherwise inappropriate content.

We reserve the right to moderate or remove content when appropriate and permitted by law.

12. Third-Party Services

Our website may use or integrate third-party services, including payment processors, shipping providers, social media platforms, analytics providers, and e-commerce technologies.

Your use of certain third-party services may also be subject to those providers' terms and privacy practices.

Beluga is not responsible for third-party websites or services that we do not own or control.

13. Prohibited Uses

You may not use our website or services to:

  • Violate applicable laws or regulations

  • Infringe intellectual property rights

  • Submit false or misleading information

  • Transmit malicious software or harmful code

  • Attempt to gain unauthorized access to our systems

  • Collect or misuse another person's personal information

  • Interfere with the security or operation of our website

  • Engage in fraudulent activity

We reserve the right to restrict or terminate access to our services for violations of these Terms.

14. Disclaimer

We make reasonable efforts to provide accurate and reliable information and services.

However, except as expressly stated or required by applicable law, our website and services are provided on an "as available" basis.

Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer protection laws.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Beluga will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, services, or products.

Nothing in these Terms is intended to limit or exclude liability where doing so would be prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Beluga harmless from claims, liabilities, damages, and reasonable expenses arising from your unlawful use of our website or your material violation of these Terms.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

18. Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our business, website, services, or legal requirements.

We will post the most current version on our website with the updated effective date.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

19. Governing law

These Terms of Service and any separate agreements through which Beluga provides services will be governed by and interpreted in accordance with the laws applicable to Beluga's business operations, without limiting any mandatory consumer rights that may apply to you.

20. Contact Information

You may submit questions regarding these Terms of Service through Beluga Customer Service using the contact information provided on our website.

Last updated: August 24, 2026